Effective Date: March 5, 2026
Last Updated: March 5, 2026
1. Acknowledgement
These Terms of Use (“Terms”) are concluded between DotThink Lab LLC (“we,” “us,” or “our”) and you, the end-user, and govern your access to and use of our products and services, including both our web-based services and mobile applications.
For purposes of these Terms:
(1.a) “the Web Services” refers to the web-based service Audience Bridge and any related web-based features, functionality, or content made available by DotThink Lab LLC.
(1.b) “the App” refers to the iOS applications DotThink and Fridge2Meal, and any related iOS app features, functionality, or content made available by DotThink Lab LLC.
(1.c) “the Services” refers collectively to both the Web Services and the App.
For the Web Services, these Terms are concluded solely between you and DotThink Lab LLC.
For the App, these Terms are concluded between DotThink Lab LLC and you, the end-user, and not with Apple. You acknowledge that Apple is not a party to these Terms and that DotThink Lab LLC, not Apple, is solely responsible for the App and its content.
Your use of the App is also subject to the Apple Media Services Terms and Conditions, and nothing in these Terms is intended to contradict any applicable usage rules or rights under those terms. Apple-specific provisions in these Terms apply only to the App and not to the Web Services.
If you do not agree to these Terms or any applicable policies, you must stop using the Services.
2. Scope of License
For the Web Services, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use Audience Bridge solely for your internal business use in accordance with these Terms. This right does not transfer any ownership rights in the Web Services or any related technology, content, or materials.
For the App, we grant you a limited, non-exclusive, non-transferable, revocable license to use DotThink and Fridge2Meal solely on Apple-branded devices that you own or control, and only as permitted by the Apple Media Services Terms and Conditions. This license also applies to any updates or upgrades provided by DotThink Lab LLC that replace or supplement the original App, unless such update or upgrade is accompanied by a separate license.
The Services are offered exclusively in the English language. Users are responsible for ensuring they can read, understand, and properly use the Services in English. Additionally, user inputs are expected to be in English. The Services may not function as intended, or at all, if used with inputs in languages other than English. We are not liable for misunderstandings, errors, or malfunctions arising from use of the Services in languages other than English.
For the App, if you sell or transfer your Apple device to a third party, you must remove the App from the device before doing so. You may not make the App available over a network where it could be used by multiple devices at the same time, unless you obtain our prior written permission.
You agree not to, and not to permit others to:
(2.a) Redistribution: Reproduce, distribute, publicly display, publicly perform, sell, lease, sublicense, or otherwise make available the Services, or any part of the Services, except as expressly permitted by these Terms.
(2.b) Reverse Engineering: Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying models, algorithms, or non-public ideas or structure of the Services, except to the extent such restriction is prohibited by applicable law.
(2.c) Unauthorized or Unlawful Use: Use the Services for any purpose or in any manner that exceeds the scope authorized by these Terms or violates applicable laws, regulations, or third-party rights.
(2.d) Modification: Modify, adapt, translate, or create derivative works based on the Services or any part of the Services, except as expressly authorized by DotThink Lab LLC in writing.
(2.e) Excessive Automation: Use bots, scripts, scrapers, or automated tools to access or interact with the Services in a manner that violates these Terms, circumvents usage controls, or disrupts normal functionality.
(2.f) Circumvention of Limits or Protections: Interfere with, bypass, disable, or circumvent any authentication measures, account controls, payment controls, usage limits, security protections, or access restrictions used by the Services.
(2.g) Unauthorized Commercial Exploitation of the Services: Use the Services themselves for timesharing, service bureau, resale, white-label, or similar commercial exploitation unless expressly authorized by DotThink Lab LLC in writing. For clarity, this restriction does not by itself prohibit permitted commercial use of outputs as otherwise allowed under these Terms.
Except for the limited rights expressly granted in these Terms, DotThink Lab LLC and its licensors reserve all rights, title, and interest in and to the Services.
3. Maintenance and Support
DotThink Lab LLC is solely responsible for providing any maintenance and support for the Services, if any, or as otherwise required under applicable law.
For the Web Services, we may, but are not obligated to, provide maintenance, updates, support, bug fixes, modifications, or improvements at our discretion, unless otherwise expressly stated by us in writing.
For the App, you acknowledge that DotThink Lab LLC, and not Apple, is solely responsible for providing any maintenance and support services for the App, if any, or as required under applicable law. You further acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services for the App.
We do not guarantee that any maintenance, support, updates, or corrections will be available at any particular time, on any particular schedule, or at all, except to the extent required by applicable law.
4. Warranty
(4.a) No Warranty. To the maximum extent permitted by applicable law, DotThink Lab LLC provides the Services and any related services “as is” and “as available,” with all faults and without warranty of any kind. DotThink Lab LLC disclaims all warranties and conditions, whether express, implied, or statutory, including but not limited to implied warranties and/or conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third-party rights. No oral or written information or advice given by DotThink Lab LLC or its authorized representative shall create a warranty. Should the Services or related services prove defective, unavailable, or unsatisfactory, you assume the entire risk and the entire cost of any necessary servicing, repair, correction, or alternative arrangements.
(4.b) App-Specific Apple Refund Obligation (If Applicable). For the App only, notwithstanding the disclaimer above, if any applicable law imposes a warranty that cannot be effectively disclaimed (“Applicable Warranty”), DotThink Lab LLC is solely responsible for any failure of the App to conform to such Applicable Warranty. In the event of such a failure, you may notify Apple, and Apple may refund the purchase price (if any) paid for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the App to conform to an Applicable Warranty will be DotThink Lab LLC’s sole responsibility.
(4.c) Web Services-Specific Availability Disclaimer. For the Web Services, we do not warrant that Audience Bridge will be uninterrupted, error-free, secure, or available at any particular time or location, or that any defects or errors will be corrected. We do not warrant that outputs, generated content, or other results produced through the Web Services will be accurate, complete, lawful, non-infringing, effective, or suitable for your intended use.
(4.d) Jurisdictional Limitations. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights, so some or all of the above exclusions and limitations may not apply to you. In such cases, the exclusions and limitations in this section apply only to the fullest extent permitted by applicable law.
5. Product Claims
DotThink Lab LLC, and not Apple, is solely responsible for addressing any claims made by you or any third party relating to the Services or your access to, possession, and/or use of the Services, including but not limited to: (i) product liability claims, (ii) claims that the Services fail to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection, privacy, advertising, or similar legislation.
For the Web Services, you acknowledge that the Web Services are business tools intended to assist advertisers and marketing teams, and that you remain solely responsible for reviewing and determining whether any content, output, or campaign material generated or used through the Web Services is appropriate, compliant, and suitable for your intended use, publication, or distribution.
For the App, you acknowledge and agree that DotThink Lab LLC, and not Apple, is solely responsible for addressing any claims made by you or any third party relating to the App or your possession and/or use of the App, including but not limited to the categories listed above.
To the maximum extent permitted by applicable law, this section does not limit any non-waivable rights you may have as an end user or customer and does not expand Apple’s responsibilities beyond those expressly required under applicable law.
6. Intellectual Property Rights
All rights, title, and interest in and to the Services, including but not limited to the software, algorithms, workflows, AI models, interfaces, designs, compilations, and underlying technology used to provide the Services (collectively, “Service Technology”), are and will remain the exclusive property of DotThink Lab LLC or its licensors, and are protected by intellectual property and other applicable laws.
Any content, data, prompts, text, images, files, materials, or other information that you submit, upload, transmit, or otherwise provide through the Services (“User Content”) remains your property, subject to any rights of third parties. By submitting User Content through the Services, you grant DotThink Lab LLC a worldwide, royalty-free, non-exclusive license to host, store, reproduce, process, transmit, display, modify, and otherwise use such User Content solely as reasonably necessary to operate, maintain, improve, secure, support, and provide the Services.
For the Web Services, subject to your compliance with these Terms and any applicable payment obligations, you may use outputs generated for you through Audience Bridge for your internal business purposes and for marketing, advertising, and promotional use, including in campaigns run for your clients if you are acting as an agency, consultant, contractor, or other service provider. This permission applies only to the generated outputs themselves and does not transfer any ownership rights in the Service Technology or in the Services as a whole.
For the App, any content generated or displayed through the App remains subject to these Terms and any additional restrictions described elsewhere in these Terms.
You acknowledge and agree that:
(6.a) No Transfer of Service Ownership. Your use of the Services does not give you any ownership interest in the Services or the Service Technology.
(6.b) Your Responsibility for Inputs. You are solely responsible for ensuring that you have all necessary rights, permissions, and authority to submit or use any User Content through the Services.
(6.c) Your Responsibility for Outputs. You are solely responsible for reviewing and determining whether any output generated through the Services is appropriate, lawful, accurate, non-infringing, and suitable for your intended use, publication, distribution, or client use.
(6.d) No Guarantee of Exclusivity or Non-Infringement. We do not guarantee that any output generated through the Services will be unique, exclusive, available for trademark or copyright protection, non-infringing, or fit for any particular purpose.
(6.e) Restrictions on Service Technology. You may not copy, reproduce, distribute, license, sell, lease, publish, or create derivative works from the Service Technology or other non-output portions of the Services, except as expressly permitted by these Terms or with our prior written consent.
(6.f) Third-Party Materials. The Services may display, process, generate, or incorporate materials that are owned by third parties. All rights in such third-party materials remain with their respective owners. You are solely responsible for ensuring that your use of any such materials complies with applicable law and does not infringe or violate any third-party rights.
(6.g) Third-Party Intellectual Property Claims. In the event of any third-party claim that the App or the Service Technology infringes that third party’s intellectual property rights, DotThink Lab LLC, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim relating to the App or the Service Technology.
7. Legal Compliance
By accessing or using the Services, you agree to comply with all applicable laws, rules, and regulations, including all applicable U.S. export control and sanctions laws and regulations, such as the Export Administration Regulations (EAR) and regulations administered by the Office of Foreign Assets Control (OFAC).
For the Web Services, you further agree not to use Audience Bridge in any manner that would cause DotThink Lab LLC or any third-party service provider to violate applicable laws, regulations, sanctions programs, or platform requirements.
For the App, you further agree to comply with all usage restrictions applicable to software distributed through Apple’s App Store, including any applicable export-control restrictions.
(7.a) Prohibited Access and Sharing. You represent and warrant that you are not located in, organized in, ordinarily resident in, or otherwise subject to the jurisdiction of any country, territory, or region subject to U.S. embargo or comprehensive sanctions, and that you are not identified on any U.S. government restricted-party list, including the U.S. Treasury Department’s Specially Designated Nationals and Blocked Persons List or the U.S. Department of Commerce Denied Persons List or Entity List. You may not permit any such person or entity to access or use the Services.
(7.b) Restricted Use. You may not use the Services to store, transmit, export, re-export, process, or make available any data, software, technology, or content in violation of applicable export control or sanctions laws. You further agree not to use the Services for any purposes prohibited by U.S. law, including activities relating to the development, design, manufacture, or production of nuclear, missile, chemical, or biological weapons.
(7.c) User Responsibility. You are solely responsible for ensuring that your use of the Services, including any content, outputs, or materials submitted to or generated through the Services, complies with applicable law and does not result in any unauthorized export, re-export, transfer, disclosure, or access.
(7.d) Advertising and Platform Compliance. For the Web Services, you are solely responsible for ensuring that any advertising content, campaign materials, or other outputs you create, use, publish, or distribute comply with all applicable laws, regulations, and platform policies, including the policies of any advertising platform, publisher, marketplace, or distribution channel where such materials are used.
Failure to comply with this Section may result in suspension or termination of your access to the Services and may also subject you to civil or criminal penalties under applicable law.
8. Third Party Terms of Agreement
The Services may rely on, interoperate with, or provide access to third-party services, software, platforms, APIs, hosting providers, payment processors, identity providers, storage providers, or other third-party tools (“Third-Party Services”). Your access to and use of any Third-Party Services may be subject to separate terms, conditions, and privacy policies imposed by the applicable third party, and you are solely responsible for reviewing and complying with those terms where applicable.
For the Web Services, Audience Bridge may use or integrate with third-party providers for functionality such as artificial intelligence generation, image generation, hosting, authentication, payments, analytics, or related operations. Your use of the Web Services may therefore be affected by the availability, rules, or limitations of those Third-Party Services.
For the App, certain features may also rely on or interact with Third-Party Services, including Apple services and third-party AI or cloud providers, as applicable.
Without limiting the generality of the foregoing, the Services may require or rely on services provided by OpenAI or other AI model providers. By using any such functionality, you acknowledge and agree to the following:
(8.a) Third-Party Account or Access Requirements. Certain features of the Services may require you to maintain an account, credentials, subscription, payment method, or other access rights with a third-party provider. You are solely responsible for registering for, maintaining, and securing any such third-party account or credentials where required.
(8.b) Third-Party Usage Costs. Third-party providers may impose charges, fees, usage-based costs, subscription charges, or other expenses in connection with their services. Unless expressly stated otherwise by DotThink Lab LLC in writing, such costs are your sole responsibility.
(8.c) Review and Compliance with Third-Party Terms. You are solely responsible for reviewing, understanding, and complying with any applicable third-party terms, pricing, acceptable use policies, technical requirements, and other rules that apply to your use of Third-Party Services in connection with the Services.
(8.d) Disclaimer of Liability for Third-Party Services. DotThink Lab LLC is not responsible for the acts, omissions, availability, pricing, security, functionality, accuracy, or policies of any Third-Party Services. Any disputes regarding third-party accounts, charges, usage, outages, or billing must be resolved directly with the applicable third party unless otherwise expressly required by law.
(8.e) Feature Accessibility. If the Services rely on a Third-Party Service and that Third-Party Service is unavailable, modified, restricted, suspended, terminated, or no longer supported, certain features or all of the affected Services may be unavailable, limited, delayed, or cease to function.
(8.f) Changes to Third-Party Services. The Services may depend on third-party APIs, protocols, integrations, or infrastructure that may change over time. While we may attempt to adapt to such changes, we do not guarantee uninterrupted compatibility, availability, or functionality, and we are not liable for any disruption or unavailability caused by changes made by a third party.
9. Third Party Beneficiary
For the App only, you acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms as they relate to the App. Upon your acceptance of these Terms, Apple will have the right, and will be deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary thereof, but only with respect to the App.
For the Web Services, no third party is intended to be a third-party beneficiary of these Terms unless expressly stated otherwise in these Terms.
10. User Eligibility
The Services are intended only for users located in the United States. By accessing or using the Services, you represent and warrant that:
(10.a) You are at least 21 years old.
(10.b) You reside in the United States and are accessing the Services from within the United States.
(10.c) You are not accessing the Services from within the European Union.
(10.d) You are physically present within the United States when accessing the Services, regardless of your residency status or whether such access is intentional or unintentional.
It is strictly prohibited to access, install, use, or attempt to use the Services while physically located outside the United States, regardless of your residency status. This includes using any tool, technology, or method, whether specifically designed to spoof location or otherwise, to mask or falsify your true geographic location in order to appear as though you are within the United States.
If you leave the United States, you must stop accessing and using the Services until you return to U.S. territory.
For the Web Services, Audience Bridge is intended only for advertisers, agencies, consultants, contractors, marketing teams, and other business users acting for commercial, organizational, or professional purposes. You are responsible for ensuring that any account information, business information, and payment information you provide in connection with the Web Services is accurate, complete, and current.
For the App, additional platform-specific requirements may apply depending on the particular App you use.
For the Fridge2Meal App specifically, you are required to sign in using a valid Apple ID through Apple’s Sign in with Apple feature in order to use the app. If you are unable or unwilling to sign in with your Apple ID, you will not be able to use the Fridge2Meal App.
If you do not meet these eligibility requirements, you are prohibited from accessing or using the Services.
11. Privacy and Consent to Use of Data
We are committed to protecting your privacy. Our Privacy Notice (https://www.dotthinklab.com/PrivacyNotice) explains how we collect, use, store, and disclose information in connection with the Services. By accessing or using the Services, you acknowledge and agree to the practices described in the Privacy Notice. If you do not agree with those practices, you must stop using the Services.
We may collect and use information, including anonymized, aggregated, or de-identified usage data, for purposes such as operating the Services, technical diagnostics, security, fraud prevention, abuse prevention, customer support, analytics, service improvement, feature development, and performance monitoring. Such information may include operational metrics, usage patterns, feature interactions, request metadata, and similar service-related information, and will be retained only as long as reasonably necessary in accordance with our data retention practices and applicable law.
For the Web Services, we may collect and process account information, business information, payment-related information, service usage information, support communications, inputs submitted to the Web Services, and outputs generated through the Web Services, as described in the Privacy Notice. Such information may be used to provide, secure, maintain, improve, support, and enforce the Web Services, including account administration, billing, fraud prevention, usage tracking, and service quality improvement.
For the App, we may collect and process information necessary to provide app functionality, improve performance, diagnose issues, prevent abuse, and support the App, as described in the Privacy Notice. For the Fridge2Meal App, this may include anonymized recipe-usage data and operational metrics used for analytics, service improvement, and abuse prevention.
For the App, as part of the App’s functionality, certain user content and AI-generated responses may be stored in your private iCloud account using Apple’s CloudKit framework, which enables synchronization across your devices. This data is managed solely by Apple. You are responsible for enabling and properly configuring iCloud on your devices if you wish to use this feature. Sync functionality may be unavailable or limited if iCloud is disabled, unavailable, misconfigured, or affected by other factors beyond our control. Data stored through iCloud remains in your private iCloud account and is not deleted automatically when you stop using the App; you are solely responsible for managing or deleting such data through your iCloud account settings.
We may use third-party service providers in connection with the Services, including providers for hosting, authentication, payments, analytics, communications, security, artificial intelligence, storage, and related operations. Your information may be processed by such providers as described in the Privacy Notice and subject to applicable law.
We process personal data in accordance with applicable privacy and data protection laws, including, where applicable, U.S. state privacy laws.
Children’s Online Privacy
The Services are not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take reasonable steps to delete such information as required by applicable law. A parent or guardian who believes that a child under 13 has provided personal information to us may contact us at contact@dotthinklab.com to request deletion.
12. Disclaimer of AI-Generated Content
The Services use artificial intelligence (“AI”) to generate, transform, recommend, summarize, or otherwise provide content, which may include but is not limited to text, images, suggestions, recommendations, or other outputs. You acknowledge and agree that:
(12.a) Potential Inaccuracy. AI-generated content may be incomplete, inaccurate, out-of-date, misleading, offensive, or inappropriate for your intended purpose. The Services’ outputs are provided for informational and creative-assistance purposes only and should not be relied upon as professional advice of any kind, including legal, financial, medical, business, or other professional advice.
(12.b) No Guarantee of Accuracy or Suitability. We do not guarantee the accuracy, reliability, completeness, legality, originality, effectiveness, or suitability of any AI-generated content, and you assume full responsibility for reviewing, evaluating, and determining whether any output is appropriate for your intended use.
(12.c) User Responsibility. It is your responsibility to independently verify AI-generated content before relying on, publishing, distributing, displaying, or otherwise using it. You are solely responsible for any decisions, actions, advertisements, campaigns, publications, or other materials that use or are based on AI-generated content.
(12.d) No Replacement for Human Judgment. The Services are designed to assist users and provide information or creative support, but they do not replace human review, judgment, or professional expertise. You acknowledge that AI-generated outputs are not authoritative and must be interpreted and used in context.
(12.e) Ethical and Lawful Use. You agree not to use AI-generated content for any unlawful, deceptive, unethical, harmful, discriminatory, defamatory, fraudulent, infringing, or otherwise improper purpose, including the spread of misinformation, impersonation, harassment, or violation of applicable advertising or platform policies.
(12.f) Advertising and Campaign Responsibility. For the Web Services, you are solely responsible for ensuring that any ad creatives, campaign materials, or related outputs generated through Audience Bridge comply with applicable laws, regulations, platform rules, and brand requirements before use in any live or public-facing campaign.
(12.g) No Liability for AI Outputs. To the fullest extent permitted by law, we shall not be liable for any errors, omissions, inaccuracies, delays, losses, or consequences arising from or related to your use of AI-generated content or your reliance on such content.
13. User Conduct
You agree to access and use the Services responsibly and in compliance with all applicable laws, regulations, third-party rights, and these Terms. Prohibited activities include, but are not limited to, the following:
(13.a) Illegal, Harmful, or Deceptive Content. Posting, transmitting, generating, sharing, publishing, or using content that is unlawful, defamatory, harassing, obscene, fraudulent, deceptive, misleading, hateful, discriminatory, or otherwise harmful; promoting violence, hatred, discrimination, or illegal activities; or using the Services for fraud, deception, misinformation, impersonation, or unlawful conduct.
(13.b) Intellectual Property Infringement. Uploading, submitting, generating, sharing, publishing, or using content that infringes or misappropriates the intellectual property, publicity, privacy, confidentiality, or other rights of any person or entity.
(13.c) System Abuse and Security Violations. Attempting to gain unauthorized access to the Services, their servers, systems, accounts, APIs, data, or related infrastructure; distributing viruses, malware, or other harmful code; scraping, harvesting, extracting, or collecting data without authorization; interfering with service integrity, rate limits, billing controls, authentication systems, security features, or technical restrictions; or engaging in activities that disrupt the normal operation of the Services.
(13.d) Impersonation or Fraud. Impersonating another person, business, agency, or organization; misrepresenting your affiliation, authority, identity, account ownership, or business relationship; or providing false, misleading, or incomplete information to DotThink Lab LLC or through the Services.
(13.e) Unauthorized Commercial or Resale Use. Using the Services themselves for unauthorized resale, white-label, outsourced service bureau, sublicensing, or similar commercial exploitation without our prior written permission.
(13.f) Violation of Applicable Laws or Third-Party Rules. Using the Services in any manner that violates applicable laws, regulations, court orders, contractual obligations, or third-party platform rules or policies.
(13.g) Advertising Misuse. For the Web Services, creating, submitting, generating, or using advertising materials that are unlawful, misleading, infringing, deceptive, discriminatory, or otherwise non-compliant with applicable advertising laws, regulations, or platform policies, including materials that falsely imply affiliation, endorsement, certifications, or performance claims that you do not have the right to make.
(13.h) Abuse of Accounts or Payment Features. Creating or using accounts, payment methods, billing information, promotions, subscriptions, or top-off purchases in a fraudulent, misleading, abusive, or evasive manner, including attempts to avoid payment obligations, exploit pricing errors, or circumvent usage limits.
We reserve the right, at our sole discretion and to the maximum extent permitted by law, to investigate suspected violations of this Section and to suspend, restrict, or terminate access to the Services where we believe a violation has occurred or may occur.
14. Beta Features
The Services may include beta features, experimental tools, pre-release functionality, limited-access offerings, pilot programs, or other features not yet generally released (“Beta Features”). By accessing or using any Beta Features, you acknowledge and agree to the following:
(14.a) No Guarantees. Beta Features may contain errors, bugs, inaccuracies, defects, or other issues, and are not guaranteed to function as intended. We do not warrant the reliability, accuracy, performance, availability, or continued operation of any Beta Features.
(14.b) Testing Purposes. Beta Features are made available primarily for evaluation, testing, feedback, and product development purposes. You agree not to rely on Beta Features for critical tasks, business decisions, production campaigns, or other high-risk or time-sensitive uses.
(14.c) Feedback. If you provide feedback, suggestions, ideas, comments, evaluations, reports, or other input regarding Beta Features, you grant DotThink Lab LLC a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, distribute, incorporate, and otherwise exploit such feedback for any lawful purpose without restriction or compensation to you.
(14.d) Data Handling. Any data generated, submitted, or collected in connection with your use of Beta Features will be handled in accordance with our Privacy Notice (https://www.dotthinklab.com/PrivacyNotice), and may also be used to evaluate, improve, train, test, secure, support, and stabilize the Beta Features and related Services, subject to applicable law.
(14.e) Changes or Termination. We may modify, suspend, discontinue, restrict, or remove any Beta Features at any time, with or without notice, and without liability to you.
Your use of Beta Features is voluntary and at your own risk. To the fullest extent permitted by law, we are not liable for any loss, damage, disruption, cost, or consequence arising from or related to your use of any Beta Features.
15. Payments and Subscriptions
For the Web Services, we may offer paid features, recurring subscriptions, one-time purchases, add-ons, top-offs, usage-based purchases, or similar billing arrangements for Audience Bridge. The applicable pricing, included features, usage allowances, renewal terms, and billing terms will be presented to you at the time of purchase or otherwise made available through the Web Services. By purchasing or subscribing to any such paid offering, you agree to pay all applicable fees, charges, taxes, and other amounts associated with your purchase or subscription.
For the App, the App may offer a subscription service, such as DotThink Premium or Fridge2Meal Premium, depending on the specific App you are using. Payments and subscriptions for the App are processed through the Apple App Store and are subject to Apple’s terms and conditions. By purchasing or subscribing to premium App features, you agree to abide by the payment and subscription policies of Apple and the Apple App Store.
For the Web Services, unless otherwise stated at the time of purchase:
(15.a) Recurring Billing. Subscriptions automatically renew at the end of each billing cycle until canceled.
(15.b) Authorization. You authorize us and/or our third-party payment processor to charge your payment method for all applicable recurring and non-recurring amounts, including subscription fees, top-offs, usage charges, taxes, and other applicable charges.
(15.c) Changes to Pricing or Plans. We may change pricing, packaging, usage limits, included features, or plan structures from time to time. If a change materially affects an existing recurring subscription, we will take reasonable steps to provide notice before the change takes effect, where required by applicable law.
(15.d) Failed Payments. If a payment fails, is declined, reversed, refunded, disputed, or otherwise not successfully completed, we may suspend, restrict, or terminate access to the affected paid features or the Web Services, in whole or in part, until all outstanding amounts are paid.
(15.e) No Refunds Except as Required. Except as required by applicable law or as otherwise expressly stated by us in writing, payments for the Web Services are non-refundable.
(15.f) Taxes. You are responsible for any applicable sales, use, value-added, withholding, or similar taxes, duties, or governmental charges associated with your purchase or use of the Web Services, except for taxes based on our net income.
Subscribing to a premium plan for the App or the Web Services may grant access to additional benefits beyond the free version. These benefits may include increased usage limits, enhanced capabilities, premium features, stored assets, download access, or other functionality, and may vary depending on the specific Service and plan. Subscription or purchase benefits are subject to change, and any material updates will be communicated as required by applicable law.
If you cancel a subscription for the Web Services, your cancellation will take effect at the end of the then-current billing period unless otherwise stated at the time of cancellation. If you cancel a subscription for the App, cancellation and renewal are governed by Apple’s App Store rules and processes.
For the Web Services, we may use third-party payment processors or merchant-of-record providers in connection with the Web Services. Your payment transactions may therefore also be subject to the terms and privacy policies of the applicable payment provider.
16. Termination
For the Web Services, access to Audience Bridge may require sign-in, account creation, payment status, and continued compliance with these Terms and any applicable billing terms. You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account to the extent permitted by applicable law.
For the App, an active Apple account may be required to download, install, update, and manage the App through the Apple App Store. Certain App-specific features may also require additional sign-in methods as described elsewhere in these Terms.
We reserve the right, at our sole discretion and to the maximum extent permitted by law, to suspend, restrict, or terminate your access to any or all of the Services if we determine, or reasonably suspect, that you have violated these Terms, engaged in prohibited activities, failed to pay applicable amounts, initiated abusive chargebacks or payment disputes, used the Services in a manner that could harm our business, platform, systems, users, service providers, or third parties, or created legal, compliance, fraud, security, or operational risk.
We may also suspend, restrict, or terminate access to any or all of the Services if required by law, regulation, court order, sanctions compliance, third-party service restrictions, technical limitations, service discontinuation, product changes, or other legitimate business reasons.
Termination or suspension of access does not relieve you of any obligations or liabilities incurred prior to such termination or suspension, including payment obligations, indemnification obligations, and any other provisions of these Terms that by their nature should survive.
Your rights under these Terms will terminate automatically if you fail to comply with these Terms, even if we do not immediately take action.
17. Limitation of Liability
To the fullest extent permitted by law, DotThink Lab LLC and its affiliates, officers, directors, employees, agents, licensors, partners, service providers, and contractors (collectively, the “Released Parties”) will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or related to the Services or these Terms, including but not limited to loss of profits, revenue, business, goodwill, opportunities, data, or access to the Services.
To the fullest extent permitted by law, the Released Parties will also not be liable for any damages, losses, or claims arising out of or related to:
(17.a) service interruptions, outages, delays, errors, technical failures, security incidents, or unavailability of the Services;
(17.b) User Content, user conduct, advertiser content, campaign materials, or other third-party materials;
(17.c) misuse of the Services, unauthorized use, or use of the Services in violation of these Terms or applicable law;
(17.d) Third-Party Services, including payment providers, hosting providers, AI providers, cloud providers, app platform providers, APIs, or integrations;
(17.e) AI-generated content or outputs, including inaccuracies, omissions, misleading information, non-infringement issues, rejected ads, policy disapprovals, poor campaign performance, or other business or advertising outcomes;
(17.f) unauthorized access to or use of your account, credentials, devices, or data; and
(17.g) harmful code, malware, ransomware, viruses, or similar harmful software encountered in connection with the Services.
To the fullest extent permitted by law, if any Released Party is found liable for any claim arising out of or relating to the Services or these Terms, the aggregate liability of all Released Parties will not exceed the total amount you paid to DotThink Lab LLC for the applicable Services during the one (1) month immediately preceding the event giving rise to the claim. If you paid no fees during that period, the maximum aggregate liability will be US$0.01.
These limitations apply regardless of the form of action or theory of liability, whether in contract, tort, negligence, strict liability, statute, or otherwise, and even if any Released Party has been advised of the possibility of such damages. If applicable law does not permit certain limitations in whole or in part, this Section will apply only to the fullest extent permitted by law.
18. Indemnification
You agree to indemnify, defend, and hold harmless DotThink Lab LLC, its affiliates, officers, directors, employees, agents, licensors, partners, service providers, and contractors (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your conduct, your use of the Services, your User Content, or your violation of these Terms or applicable law.
Without limiting the foregoing, this indemnification obligation includes claims arising out of or related to:
(18.a) Your Use of the Services. Your access to or use of the Services in a manner that exceeds the intended or authorized scope, violates these Terms, or otherwise causes harm, loss, or liability.
(18.b) User Content and Materials. Any content, prompts, files, materials, campaign assets, advertising materials, or other information that you submit, upload, generate, publish, distribute, or use through the Services, including claims relating to intellectual property infringement, defamation, privacy violations, publicity-rights violations, breach of confidentiality, false advertising, deceptive practices, or unlawful content.
(18.c) Generated Content Liability. Any use of AI-generated content or outputs by you or on your behalf, including any claim, dispute, or liability arising from publication, distribution, advertising use, client use, commercial use, or reliance on such outputs.
(18.d) Third-Party Access or Account Use. Any authorized or unauthorized use of your account, credentials, devices, or access to the Services by you or by any third party acting through your account or with your permission.
(18.e) Violation of Laws or Third-Party Rules. Your violation of any applicable law, rule, regulation, court order, advertising standard, platform policy, or third-party contractual obligation in connection with your use of the Services.
(18.f) Third-Party Services. Your use of or reliance on third-party services, tools, links, APIs, or integrations in connection with the Services.
The Indemnified Parties reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with that defense at your own expense. This Section survives the termination or suspension of your use of the Services and these Terms.
19. Trademark Acknowledgements
All trademarks, service marks, logos, trade names, and other brand features used or referenced in connection with the Services are the property of their respective owners.
(19.a) Third-Party Trademarks. Apple, App Store, Sign in with Apple, iCloud, and other Apple-related marks are trademarks of Apple Inc., registered in the United States and other countries. OpenAI and related marks are the property of OpenAI or its affiliates. Any references to Google, Meta, Facebook, Instagram, Reddit, TikTok, or other third-party platforms, publishers, or service providers are for informational or descriptive purposes only, and all related marks remain the property of their respective owners.
(19.b) Use of Trademarks. The use or reference to third-party trademarks within the Services is solely for informational, descriptive, comparative, compatibility, or integration-related purposes, and does not imply endorsement, sponsorship, partnership, approval, certification, or affiliation with the respective trademark owners.
(19.c) Your Use of Trademarks. You are solely responsible for ensuring that your use of any trademarks, service marks, brand names, logos, or other identifiers in connection with the Services, including in User Content, prompts, generated outputs, advertising materials, or campaigns, complies with applicable law and does not infringe or violate the rights of any third party. Nothing in these Terms grants you any right or license to use any trademarks, service marks, logos, or trade names owned by DotThink Lab LLC or any third party, except as expressly permitted by applicable law or by the respective owner.
20. U.S. Government End Users
The Services and any related documentation are “Commercial Items” as that term is defined in 48 C.F.R. § 2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as such terms are used in 48 C.F.R. § 12.212 or 48 C.F.R. § 227.7202, as applicable.
The Services and related documentation are provided to U.S. Government end users only as Commercial Items and with only those rights that are granted to all other users under these Terms.
Unpublished rights are reserved under the copyright laws of the United States.
21. Business Transfer
We reserve the right to transfer or assign these Terms, together with any rights, obligations, accounts, records, and related assets, in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, sale of the Services, or any other business transaction involving the ownership or operation of all or part of the Services.
In the event of such a transaction:
(21.a) Binding Terms. Your rights and obligations under these Terms will remain in effect and continue to bind you and the successor or permitted assignee, subject to applicable law.
(21.b) Data Transfer. Any personal data, account information, business information, transaction information, or other data collected through the Services may be transferred to the successor or permitted assignee as part of the transaction, in accordance with our Privacy Notice (https://www.dotthinklab.com/PrivacyNotice) and applicable law.
(21.c) Notification. If required by applicable law, we will take reasonable steps to notify you of such a transfer or assignment, including through the Services, by email, or by other appropriate means.
This provision helps ensure continuity of the Services and of the contractual relationship in the event of a business change or transfer.
22. Dispute Resolution
We aim to resolve disputes quickly and efficiently. If you have a concern or dispute related to the Services or these Terms, you agree to contact us first at contact@dotthinklab.com to attempt an informal resolution.
If a resolution cannot be reached informally, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your use of the Services shall be resolved exclusively through binding arbitration, except as otherwise provided below.
Arbitration Rules and Procedures
(22.a) Arbitration will be conducted virtually, by telephone, or solely on written submissions, unless both parties agree to an in-person hearing.
(22.b) Arbitration will be conducted confidentially in accordance with the rules of the American Arbitration Association (AAA) under its applicable rules then in effect.
(22.c) The arbitration will take place in the United States, in a location mutually agreed upon by the parties. If no agreement is reached, the arbitration will be conducted in Texas.
(22.d) The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Damages Limitation
(22.e) To the fullest extent permitted by law, the total liability for any claims arising out of or related to these Terms, the Services, or your use of the Services shall be limited as set forth in Section 17 (Limitation of Liability).
(22.f) To the fullest extent permitted by law, the arbitrator may not award punitive, consequential, incidental, special, exemplary, or other indirect damages, except where such limitation is prohibited by applicable law.
Costs of Arbitration
(22.g) We will cover arbitration administrative fees up to a maximum of US$500, unless otherwise required by applicable law or the applicable arbitration rules.
(22.h) Each party will bear its own attorneys’ fees and other costs, unless otherwise required by applicable law or awarded by the arbitrator.
Injunctive or Equitable Relief
Notwithstanding the arbitration provisions above, either party may seek injunctive or equitable relief in a court of competent jurisdiction solely for claims relating to:
(22.i) misuse, infringement, or unauthorized access relating to intellectual property rights, including copyrights, trademarks, patents, or trade secrets;
(22.j) misappropriation of trade secrets;
(22.k) breach of confidentiality or unauthorized disclosure of confidential information; or
(22.l) fraud, abuse, unauthorized access, or misuse of the Services that may cause immediate and irreparable harm.
This right to seek injunctive or equitable relief does not waive the obligation to arbitrate any claim for damages or other non-equitable relief.
Exceptions to Arbitration
Either party may bring an individual claim in small claims court if the claim qualifies under the applicable rules of that court.
Waiver of Class Action and Jury Trial
(22.m) You agree to waive any right to participate in a class action lawsuit, class-wide arbitration, or other representative proceeding.
(22.n) You further waive any right to a jury trial for any dispute arising out of or relating to these Terms or the Services, to the fullest extent permitted by law.
If any portion of this Section 22 is found to be unenforceable or invalid, the remaining portions will remain in full force and effect to the fullest extent permitted by law.
23. Governing Law
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law principles.
Subject to Section 22 (Dispute Resolution), you agree that any court proceedings permitted under these Terms shall be brought exclusively in a court of competent jurisdiction located in the State of Texas, and you consent to the personal jurisdiction and venue of such courts.
Users are solely responsible for complying with all applicable local, state, federal, and international laws in connection with their access to or use of the Services.
If any provision of these Terms is found to be unenforceable under applicable law, that provision shall be modified or limited only to the extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
We make no representation or warranty that the Services are appropriate for, lawful in, or available for use in any location outside the United States. Access to or use of the Services from locations where such access or use is prohibited by law is not permitted.
For more information about how we collect, use, and process personal data, please refer to our Privacy Notice (https://www.dotthinklab.com/PrivacyNotice).
24. Modifications to the Terms
We reserve the right to update, modify, or replace these Terms at any time in our sole discretion, subject to applicable law. Any changes will become effective when the updated Terms are posted through the Services, on our website, or otherwise made available to you, unless a different effective date is stated.
It is your responsibility to review these Terms periodically for updates. If we make material changes to these Terms, including changes relating to new features, services, billing practices, payment providers, data practices, or legal rights and obligations, we may provide notice by email, through the Services, on our website, or by other reasonable means, as required by applicable law.
We may also update these Terms from time to time to reflect changes to the Services, including changes relating to the Web Services, the App, AI functionality, subscriptions, usage-based offerings, third-party providers, legal requirements, or business operations.
Where required by applicable law, we will obtain your consent before implementing changes that materially affect rights or obligations in a manner that legally requires consent.
Your continued access to or use of the Services after the effective date of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.
These Terms may not be modified or amended orally.
25. Developer Name and Address
For any questions, concerns, notices, support requests, or feedback regarding these Terms, the Services, or any related matter, you may contact DotThink Lab LLC at:
Email: contact@dotthinklab.com
We may respond electronically and may use the contact information you provide in connection with your inquiry, account, or use of the Services, subject to our Privacy Notice (https://www.dotthinklab.com/PrivacyNotice).